SAGEPOINT ANALYTICS
If your decisions depend on scattered spreadsheets or a report someone rebuilds every week, we start by looking at the real work. We build dashboards, automated reports and data connections with a fixed price, a review with you and documentation for your team.
Choose the work you need
Each service solves a different problem. We look at your sources and the result you need before recommending a tool or package, so you know what we will build and how your team will use it.
Service
Your numbers live in spreadsheets, your CRM and your accounting system, and every report means copying between them. We build one dashboard that pulls from all of them and updates itself, so you see the same numbers your team sees.
Explore service →Service
Every week someone downloads the same files, copies rows, fixes formulas and emails the report. We turn that routine into a repeatable process that consolidates the data, flags what looks wrong and sends the report on schedule.
Explore service →Service
QuickBooks knows your invoices and expenses. Your spreadsheet or CRM knows your pipeline and targets. We connect them in one dashboard so you can see margin, cash and overdue accounts next to sales without rebuilding the same export every month.
Explore service →For contact centers and BPOs
Specialized reporting for operations that run on ACD, WFM, QA and CRM data.
Contact centers
Queue metrics, CRM outcomes, and quality data sit in different exports. We build an operational view that helps supervisors explain changes and act on the same agreed definitions.
Explore service →Contact centers
Each client expects a different cut of the same operational data, while your analysts reconcile exports by hand. We turn those agreed reporting obligations into a controlled, repeatable workflow.
Explore service →Contact centers
Your evaluations contain useful patterns, but scattered scorecards make it hard to see which behaviors need coaching. We turn existing QA results into reporting that teams can inspect and discuss.
Explore service →Contact centers
Staffing decisions need a shared view of scheduled time, actual states, and workload by interval. We connect your existing WFM and ACD outputs into reporting managers can verify.
Explore service →Tell us which report, decision or weekly task is taking too much time. On the free call we look at the context and tell you what data we need to give you a fixed price.