01Operations & BI
Zendesk Talk API Reporting
Google Apps Script & Sheets automated pipeline connected to Zendesk Talk REST API, eliminating manual CSV exports and reconciling 11,327 call records against Explore.
Case / 08Request Case Study
Selected Work
Our portfolio.Proof, not promises.
A curated selection of AI automations, API integrations, dashboards, and data-driven solutions for real-world operations.
01
Python + Playwright
Portal automation with MFA handling, persistent sessions & screenshots.
02
11,327
Call units reconciled between Zendesk Explore and REST API.
03
33,370
Rows consolidated in executive BPO operational reporting.
04
Slack + Sheets
Alerts, logging, and audit trails for critical operational workflows.
Work Index
Explore by specialty.
Showing 9 of 9 projects
02Operations & BI
BPO Production Reporting
Stabilization and overhaul of an executive master workbook with 33,370 rows, 20 months, 79 production weeks, and 14 PM systems with synchronized weekly management KPI charts.
Case / 09Request Case Study
03Operations & BI
Apex Auto Group | Executive Dashboard
Executive Power BI dashboard for a 12-dealership network in the US: sales vs. targets, gross margin by region, EV/hybrid powertrain mix, and aging inventory tracking with star-schema DAX models.
Case / 11View Dashboard
04AI & Automation
GravityClaw
AI operational platform featuring Telegram bot integration, automated social publishing across Meta APIs, dynamic PDF quote generation, and a real-time Next.js command dashboard.
Case / 01View Executive Report
05Web Applications
Enterprise CRM Platform
Full-stack custom CRM with Kanban pipeline, directory of 98+ corporate accounts, agent assignment analytics, and automated templated email dispatch. Built with Next.js, TypeScript & Supabase.
Case / 02Request Demo
06Corporate Sites
Dicoma S.A.
Corporate web platform for a Guatemalan electrical engineering and solar energy leader. Modern dark aesthetic with custom brand grid system and lead generation funnel.
Case / 03View Overview
07Food & Hospitality
Jen's Desserts GT
E-commerce showcase for a premium artisanal bakery in Guatemala. Features specialty item catalogs, catering/events module, direct WhatsApp checkout, and custom brand identity.
Case / 06Visit Site
08Health & Wellness
Saludable – Nutrition Clinic
Clinical website and booking platform for a clinical nutritionist in Guatemala. Includes service tier breakdowns, appointment scheduling, and patient-first branding.
Case / 05Visit Site
09Web Applications
InMotion Dance Academy
Interactive video lesson academy platform with admin CMS portal, connected directly to Google Drive & Sheets API for effortless content management.
Case / 04Visit Site
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